Effective Date: January 1, 2026
American Reliable Windows & Doors has been replacing windows and doors for Los Angeles homeowners since 2010. When you contact us for a quote, schedule a visit, or browse our website, you share information with us. This policy explains what we collect, how we use it, and the choices you have. We keep it simple because we want you to feel comfortable working with us.
Information We Collect
When you request a quote or schedule an appointment, we collect your name, phone number, email address, and the address where the work will be done. We also note details about your project, like the number of windows or doors you need replaced.
If you call us at +1 (747) 298-4287, we may keep a record of that conversation so we can follow up accurately. When you visit our website, we automatically collect basic technical information such as your IP address, browser type, and the pages you view. We use this to keep the site running smoothly and to understand what homeowners are looking for.
How We Use Information
We use your contact details to respond to your request, schedule a free estimate, and keep you updated about your project. If you become a customer, we use your information to order materials, coordinate installation, and handle any warranty service.
We may also send you occasional updates about our services or seasonal offers. You can opt out of those messages at any time by telling us on the phone or clicking the unsubscribe link in an email.
Cookies and Tracking
Our website uses cookies, which are small text files stored on your device. They help the site remember your preferences and measure which pages are most useful. You can set your browser to refuse cookies or alert you when a cookie is being sent.
If you disable cookies, some parts of the site may not work as well, but you can still call us at +1 (747) 298-4287 to get the information you need.
Analytics and Third-Party Tools
We use trusted third-party tools like Google Analytics to see how visitors find and use our site. These tools collect anonymous data such as page views, time on site, and general location. They do not identify you by name.
We may also use third-party scheduling or review platforms to make it easier for you to book an appointment or share feedback. Those services have their own privacy policies, and we encourage you to review them.
Data Sharing and Disclosure
We do not sell your personal information. We share it only with the people who help us complete your project, such as manufacturers, suppliers, and installation crews. They receive only what they need to do their job and are expected to keep it confidential.
We may also share information if the law requires it, or if we need to protect the rights, safety, or property of American Reliable Windows & Doors, our customers, or the public.
Data Retention
We keep your information for as long as you are a customer and for a reasonable period afterward. That way we can honor our workmanship warranty and handle any questions that come up later.
When your information is no longer needed, we securely delete it or remove the details that identify you.
Data Security
We take reasonable steps to protect your information from loss, theft, and unauthorized access. These steps include secure servers, restricted access for our team, and safe handling of paper records.
No method of storage or transmission is 100% secure, but we work hard to keep your trust. If you ever have a concern about your data, call us right away at +1 (747) 298-4287.
User Rights
You can ask us to see the personal information we have about you, correct anything that is wrong, or delete it when we no longer need it. You can also ask us to stop sending marketing messages.
California residents have additional rights under the CCPA, including the right to know what personal information we collect and the right to opt out of the sale of personal information. We do not sell personal information. To make a request, contact us using the details below. We will respond within the time required by law.
Children's Privacy
Our services are meant for adults who own or manage a home. We do not knowingly collect personal information from children under 13. If you believe a child has given us information, please call us at +1 (747) 298-4287 so we can remove it.
Changes to This Policy
We may update this policy from time to time to reflect changes in our practices or the law. When we do, we will post the new version on this page and update the effective date at the top.
If we make a significant change, we will make it easy to notice. By continuing to use our website or services after an update, you accept the revised policy.